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blue_lotus13) wrote2005-02-09 09:36 am
blue_lotus13) wrote2005-02-09 09:36 am
Ignorant customers
It's time for the honorary stupid customer piece on my blog. I am constantly surprised by how people act as if retail space is their own home. In fact, many people do things that they would never think to do in their own house.
1. A woman actually began doing her nails in Chapters. I didn't witness this, my co-worker did. The woman called over a bookseller, said, "I can't find it anywhere", and then took a tube of nail polish and a nail file out of her purse and began DOING HER NAILS IN THE STORE.
2. A man came into the store and hung his wet jacket and umbrella on a bookshelf, allowing the water to drip all over the books. My co-worker Daniel, being of sound and rather cheeky mind, took the jacket and umbrella and put them in the lost and found. When the man came to inquire about his belongings, Daniel innocently replied that he'd put them in the lost and found and then returned them to the man.
3. Last night a person called me and asked, "How much do you know about William Shakespeare?" Me- I know a bit. (Meaning, I studied him in school, have seen several plays, blah, blah.)
Customer- "Was he from England?"
Me- Yes.
Customer- My brother is studying him in school. He's in Grade 9.
Me- I think they read "Merchant of Venice" in Grade 9.
Customer- I think that's what he's reading. He doesn't even know. So you're sure Shakespeare was from England?
Me- Yes, I am positive.
Customer- Thanks, bye.
Last night I was also rather amused by someone who apparently decided to take a lot of speed, and then go shopping for books.
1. A woman actually began doing her nails in Chapters. I didn't witness this, my co-worker did. The woman called over a bookseller, said, "I can't find it anywhere", and then took a tube of nail polish and a nail file out of her purse and began DOING HER NAILS IN THE STORE.
2. A man came into the store and hung his wet jacket and umbrella on a bookshelf, allowing the water to drip all over the books. My co-worker Daniel, being of sound and rather cheeky mind, took the jacket and umbrella and put them in the lost and found. When the man came to inquire about his belongings, Daniel innocently replied that he'd put them in the lost and found and then returned them to the man.
3. Last night a person called me and asked, "How much do you know about William Shakespeare?" Me- I know a bit. (Meaning, I studied him in school, have seen several plays, blah, blah.)
Customer- "Was he from England?"
Me- Yes.
Customer- My brother is studying him in school. He's in Grade 9.
Me- I think they read "Merchant of Venice" in Grade 9.
Customer- I think that's what he's reading. He doesn't even know. So you're sure Shakespeare was from England?
Me- Yes, I am positive.
Customer- Thanks, bye.
Last night I was also rather amused by someone who apparently decided to take a lot of speed, and then go shopping for books.
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the best is when someone comes over and says, "Hi, I'm looking for a book, i don't know the title or the author but the cover is blue..." Yes, since you know we can look things up by color in the catalog...
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(A Midsummer Night's Dream: 3.2.115)
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it makes me sad that the retail world is filled with idiots like that. so is the corporate world, unfortunately. i wonder how many of my coworkers have hired hands who come in to their homes and clean up after them, because they sure can't seem to do it themselves here.
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Why would anybody call a bookstore to ask about this? It's not like you're the reference desk at the library. And hasn't this customer heard of Google? Sheesh.